About
Jeremy Victor (www.jeremyvictor.com) is the Chief Customer Officer of Noom and author and…
Articles by Jeremy
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From Strife to Strength - Thriving In an AI-First, Always-On World
From Strife to Strength - Thriving In an AI-First, Always-On World
Let us therefore boldly face the life of strife, resolute to do our duty well and manfully humanly; resolute to uphold…
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The Power of Generous Leadership
The Power of Generous Leadership
How giving is shaping the future of leadership I can still remember the first time someone offered me an opportunity…
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The Lost Art of Listening
The Lost Art of Listening
The pace of life has accelerated, but our need to be heard—and to listen—hasn’t changed. Last week with Conflict…
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More on Monday: What They Don’t Teach You About Leadership
More on Monday: What They Don’t Teach You About Leadership
Social awareness is one of the most underestimated leadership skills of our time—quiet in nature, but critical to…
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The Curiosity Paradox: Why Some Answers Come When You Stop Searching
The Curiosity Paradox: Why Some Answers Come When You Stop Searching
Thursday Morning I woke up feeling off. My mind was restless—thoughts running on multiple tracks at once.
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The Wisdom to Persevere—and the Wisdom to Walk Away
The Wisdom to Persevere—and the Wisdom to Walk Away
Perseverance is powerful—but applied blindly it may lead you in the wrong direction What taught me perseverance?…
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More on Monday: The Will to Endure: When Motivation Becomes Who You Are
More on Monday: The Will to Endure: When Motivation Becomes Who You Are
How Fear and Duty Become Motivation Most people talk about motivation like it’s a spark—something you ignite with the…
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Sharks vs AI - Human Will Wins Every time
Sharks vs AI - Human Will Wins Every time
Why Human Will, Love, and Adaptation Will Always Triumph Over Machines From the moment early humans discovered fire and…
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Leading Without Looking: Trust as the Currency of Modern Day Work
Leading Without Looking: Trust as the Currency of Modern Day Work
A Guide to the Employee-Employer Relationship in an AI-Driven Age Trust is a delicate thing—it begins as an assumption,…
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Reflections On A Year Gone By: 2024
Reflections On A Year Gone By: 2024
Trust, Equity, and Unlocking Human Potential in an AI-Driven World As 2024 draws to a close, I find myself considering…
Activity
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The investigative team is back together and resuming our over analyse of everything. Nothing is safe, not even the lunch with Ren Scott and James…
The investigative team is back together and resuming our over analyse of everything. Nothing is safe, not even the lunch with Ren Scott and James…
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This photo was taken 3 days after I got laid off. I smiled anyway. I had just washed my hair (gotta count those small wins 😂), put on a colorful…
This photo was taken 3 days after I got laid off. I smiled anyway. I had just washed my hair (gotta count those small wins 😂), put on a colorful…
Liked by Jeremy Victor
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The girl with the dress…. That’s it. That’s my post today 😊 Day 2: At the CCWomen Summit. #ccwvegas #ccwomen #southafrica
The girl with the dress…. That’s it. That’s my post today 😊 Day 2: At the CCWomen Summit. #ccwvegas #ccwomen #southafrica
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Experience
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Before leaving for #CCWVegas this "little sweetie" spent the day in our garden, waiting patiently. Such beauty. I'm about to take so much needed R&R,…
Before leaving for #CCWVegas this "little sweetie" spent the day in our garden, waiting patiently. Such beauty. I'm about to take so much needed R&R,…
Shared by Jeremy Victor
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Vegas, we’ve arrived! The Synthflow AI team is at Customer Contact Week 2025 If you’re curious about what real-time Voice AI can do — or want to…
Vegas, we’ve arrived! The Synthflow AI team is at Customer Contact Week 2025 If you’re curious about what real-time Voice AI can do — or want to…
Liked by Jeremy Victor
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Thrilled to share that Cresta AI Agent now supports omnichannel engagement, designed to deliver seamless, intelligent conversations across both voice…
Thrilled to share that Cresta AI Agent now supports omnichannel engagement, designed to deliver seamless, intelligent conversations across both voice…
Liked by Jeremy Victor
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Here are 8 vital things I heard at Customer Contact Week Vegas: Day 2 1️⃣ "Stay close to the keystrokes" - Frid Edmond from Marriott. Absolutely!…
Here are 8 vital things I heard at Customer Contact Week Vegas: Day 2 1️⃣ "Stay close to the keystrokes" - Frid Edmond from Marriott. Absolutely!…
Liked by Jeremy Victor
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